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Sziget festival

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Problem

SZIGET Festival is the biggest Hungarian event with many famous names. Its audience is mainly youngsters who are born with a phone in their hands. Why would they print the line-up instead of using a chatbot who can answer every question real-time?

Solution

Information flow

Informing the attendants of the festival

Keeping it interesting

The bot sends push messages to maintain interest throuhgout the year

Free text FAQ

This function not only reduces time and costs but also increases user experience

The chatbot’s main functions: Informing the attendants of the Sziget Festival and maintaining their interest throughout the year; answering the Frequently Asked Questions,  starting a game – Mission Szitizen before the launch of chatbot,  announcement of Sziget 2018 line-up