Chatbots made the Coupon-days smooth and easy at Árkád shopping centre

This year we prepared with an amazing new feature for you for Coupon days at Árkád shopping centre. From now on you can find thousands of coupons on your phone! You can reach the discounts through the Facebook chatbot, Plázacica.

Between 9th of March and 11th of March, the Spring Coupon-days were held again at Árkád shopping centre, Budapest. However this time the coupons are available on Messenger and Viber besides to the traditional paper ones.

Many of you must already get familiar with Plázacica, Árkád’s own, SOLAL Marketing Awarded chatbot developed by Talk-A-Bot. Even though she is a cat she has some amazing super robot-power: she is able to answer the customers’ frequently asked questions (opening times, parking, shop details) but she also serves you a shopping list and a shop map. From this spring she got some further developments in which through she massively helps your shopping spree. You only have to send the word ’coupon” in a message to her, and she will immediately list all of the discounts and coupons of the shops. Isn’t it great?

Our customers loved the new solution too as the numbers showed: overall coupon dowloads: 22.809, but even if someone didn’t make a connection with Plázacica on their phone they also could use the discounts reading the QR codes at the shops.

Certainly, you didn’t need a QR code reader application, as both Messenger and Viber have a reader inside. Thanks to this the customers could get the coupons at the very last time at the cashier.

We hope you enjoyed our chat-coupons, we won’t let you down either next time!

2018-10-05T09:52:53+00:00
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